Kortext may require browser refresh to work properly
Posted: Fri, 22nd Dec 2023
Some clients have reported problems viewing Kortext ebooks.
Solution
The following steps usually fix the problem:
- If you are using Microsoft Internet Explorer or Edge, change to a different browser. Many eresources work poorly in these browsers. We recommend using Google Chrome for university work.
- Reload the page by tapping the reload button or pressing F5 on your keyboard.
- Clear all your browser data and then reload the page. (Click here for guidance on clearing your browser data in Safari for Mac.)
Getting support
Over the Christmas vacation period while Library staff are away (between 4 pm on 22 December and 9 am on 2 January), please get in touch with the Kortext support team directly by emailing support@kortext.com. At any other time, please get in touch with us.