FileOpen plug-in issues

Posted: Tue, 21st Nov 2023

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Resolved Nov 21st 2023 09:55

We believe this problem has been resolved.  Secure PDF documents appear now to be opening normally following an update implemented by Information Services to our software and systems.  

Please contact the IS Service Desk if you continue to have any difficulties opening secured PDF documents, such as standards or interlibrary loans.

The latest update to the FileOpen plug-in has reintroduced problems opening secure PDF documents.  If you encounter any difficulties opening PDF documents, particularly secured PDFs (standards or interlibrary loans), please  


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