Secure PDF download problems
Posted: Thu, 23rd Jan 2025
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Difficulties opening secure PDFs downloaded from the British Standards Online (BSOL) database have been reported. We are currently investigating.
If you cannot open a standard
If you have difficulty opening a secured PDF document you have downloaded from BSOL or another Library database after first installing the FileOpen plugin, please report the problem to Information Services using their Hornbill webform.
If you cannot access any Library resource, including a standard, please let us know.